- September 17, 2019
- Posted by: admin
- Category: Uncategorized
Legal industry has grown at a prompt
pace in Australia over the past decade. With a growing industry comes an
increase in competition. To stay relevant and competitive, legal firms are
forced to have competitive pricing, fast responsiveness and new solutions.
At APT we currently provide support services to a wide array of legal firms ranging from sole practitioners through to large practices.
We had been working with one of our legal process outsourcing clients for over 18 months before they decided to take over another law firm in Melbourne. Through their decision to outsource their back-end processes with APT, the firm had the capacity to expand and take over another firm.
With the expansion of the firm came a large influx of additional tasks to be completed. All clients and matters of the law firm had to be integrated into our client’s existing database. This had to be done within a 2-day timeframe. There were approximately 2500 matters that needed to be entered into the database. Our existing capacity to complete the task was 10 days.
We deputed additional resources in a short time, trained them on the process, and completed the project within the 2-day required timeframe. This was achieved by working extra hours and over the weekend. By utilizing automation, we were able to efficiently assign the workload to all resources.
Our core value is ‘Going beyond the contracts and nurturing relationships’. We understand that in order to cultivate a proper relationship with our clients we must be flexible. If you need us to go the extra mile or perform some additional activities to our stipulated contract, you can rely on us to make it happen.
We successfully enabled the firm to exponentially increase their volumes without sacrificing margins or incrementally increasing fixed/variable costs of transactions. By deploying APT for your support services you can free up your in-house team to engage clients in discussing other requirements.
Are you part of a legal firm that are struggling to stay competitive in the industry?
Are you ready to expand your business but you lack the resources to do so?
A strategic partnership with APT on legal support services will benefit practices by:
Enabling firms to exponentially increase their volumes without sacrificing margins or incrementally increasing fixed/variable costs of transactions.
Deploying APT for support services will free up your in-house team to engage clients in discussing other requirements (e.g. estate planning, Family law matters and more).
If conveyancing is a loss leader in your firm, APT’s conveyancing outsourcing services will transform conveyancing to a high margin proposition for your firm.
APT have been operating for over 10 years to allow firms to increase volumes, increase margin on transactions, improve turnaround times on transactions, compete effectively in a highly competitive market place, reduce staffing costs and have a better utilisation of staff resources.
We are a solution-based firm who work with you to ensure your business is up to date and is operating at maximum efficiency. If you need additional assistance in your business now is the time to contact APT, click here to contact us today.