Outsourcing Myths

It’s time to bust some myths about outsourcing!

Myth 1

Cutting costs is the only benefit

For some businesses cutting costs is the main motivator when it comes to outsourcing. However, many businesses are beginning to outsource due to the many other benefits.

APT is a solution-based firm who work with you to ensure your business is up to date with the latest technologies and is operating at maximum efficiency.

We develop solutions that meet each client’s unique needs and improve your businesses efficiency, allow you to focus on core areas of your business, access skilled resources, receive fast turnaround times and more.

 Myth 2

I will lose control over my business

This is one of the most common concerns of clients who wish to outsource their business processes. The answer to your question is ‘No, you won’t’. We develop a special team who are dedicated to servicing only your business, managed by us at your direction. They are your ‘virtual employees’. This will help you have complete control and oversight of your accounts and business processes.

Your business becomes easier to manage when your business processes are properly documented.

Regular meetings via Microsoft Teams, Skype, Google Hangouts and face-to-face are great ways to talk directly with your outsourced team and give advice and direction on current projects that are currently being undertaken.

Myth 3

Security of information will be compromised

When considering outsourcing, many businesses fear that the security of their information will be compromised.

APT uses the most up-to-date software on secure servers. Your proprietary information is treated securely at all times.

APT Business Services is an ISO 27001 certified company, which means APT meets international standard for Information Security Management, which is an independently audited benchmark.

ISO 27001 uses a six-stage process that includes a through risk assessment, documentation, internal audits, continual improvement as well as corrective and preventative action.

The Standard helps protect information in line with increasingly rigid regulatory requirements such as the EU General Data Protection Regulation (GDPR) and Directive on Security of Network and Information Systems (transposed into UK law as the NIS Regulations).

ISO 27001 is the most rigorous of information security standards and is so well regarded, that it is the protocol used by five out of the top six US banks.

When it comes to choosing a BPO partner, trust and security comes first. That’s why companies from Australia and around the globe choose APT.

Myth 4

Outsourcing is only suitable for large businesses

Many Australian small business owners believe that outsourcing is only suitable for large organisations and therefore are unaware of the benefits that outsourcing can bring to their business.

Not true! Outsourcing can help small businesses in the same way it helps large businesses. Every business can take advantage of the benefits of business process outsourcing because every business has regular financial and administrative processes.Other business administration processes are also ideal for outsourcing. If you can document it, you can outsource it.

At APT we aim to provide outsourcing services for small and medium size enterprises. You don’t need to be Telstra, Microsoft, NAB or Qantas to make outsourcing work. Any business of any size which has people undertaking processes can use outsourcing.

APT have been operating for over 10 years to allow firms to increase volumes, increase margin on transactions, improve turnaround times on transactions, compete effectively in a highly competitive market place, reduce staffing costs and have a better utilisation of staff resources.

If you need additional assistance in your business now is the time to contact APT, click here to contact us today.

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