Selecting the right provider
Choosing the right firm to fulfil your outsourcing needs will make or break the success. Location and needs are two vital considerations when choosing a provider.
Processes
With expertise in process definition APT creates customised processes that are unique to every client. No two businesses are the same so why should their outsourcing solutions be the same.
Training Programs
To ensure the highest level of success when implementing outsourcing solutions, APT prioritises a smooth integration into your business.
Transitioning into Outsourcing
We use a migration process that assures a seamless transition of your project offshore.
Trial
Once you decide you wish to outsource work to us, we can offer you a trial job. You can send us a trial work and assess our quality of work and competencies and decide if you would like to implement your decision of outsourcing your business processes.
Design
We have a design period where our team spends time looking at your policies, procedures and actual workflows followed by your company. With this, we can evaluate current performance barometers; decide whether we need onsite training and if re-engineering of any process is required to be more suitable for outsourcing.
Migrate
We use a migration process that assures a seamless transition of your project offshore.
Operate
You will have a single point of contact who will be responsible for communication and management of every step of the project.
Feedback and Relationship
We will stay in regular contact with you and ask for ongoing feedback to improve quality or work and increase customer satisfaction.
